As Daniel Henninger wrote “The Death of Diversity”—the grandiosely entitled article that was recently published in the Wall Street Journal—was he sticking out his tongue and with a thumb in each ear, waggling his fingers? That’s certainly the impression I got as I read his overconfident, sneering yet misguided interpretation of Harvard Professor Robert Putnam’s study on the effects of ethnic diversity on communities.
For sure, Mr. Henninger’s conclusions are not the only conclusions to be arrived at. In fact, what we could, and perhaps should, take away from Professor Putnam’s study is this simple and well-known fact: diversity is hard. Sure, we already knew that. But rather than conclude that diversity must be a bad thing and wonder how we can curtail it, why aren’t we asking why it’s so hard, and then, discussing what might make diversity less difficult?
From my perspective, it is a general lack of understanding of culture and competency in intercultural skills among Americans that makes diversity such an increasingly difficult aspect of American life. And I’m not just talking about a lack of awareness of other cultures; I’m talking about a lack of awareness of our own collective culture. Ask most Americans to describe American culture and nine times out of ten you’ll get either a blank stare or a dismissive, but inaccurate “We don’t really have a culture, we’re a cultural melting pot” response.
For the record, I don’t disagree with all of Mr Henninger’s ideas. While, I do not label myself a “diversity trainer,” I am an educator on culture and intercultural skills; and although the two approaches are often confused, there’s often a big difference between the two. At best, some (and I stress some)“Diversity” programs, as Mr. Henninger points out, offer little to no value as they simply regurgitate tired lessons aimed at attitude adjustments, encouraging participants to love their neighbors and do unto others…you know the mantra. At their worst, these programs do significant damage by recreating within a business environment, the problematic social divisions that inhibit dialogue and collaborative interaction out in the real world. Often these types of programs leave their intended targets—white men—feeling alienated and attacked.
Intercultural intelligence/skills-building workshops, on the other hand, facilitate the development of self-awareness first. Participants explore the many social dimensions, going well beyond race, ethnicity and gender, shaping their own values, perspectives, and habits. As it applies to all workshop participants, it engages everyone without creating division. This inclusive approach provides useful tools that enable participants to better communicate and resolve conflict across gender, race, socioeconomic, regional, and other cultural differences. The value is clear: people learn about themselves—their own unique cultural lenses; men learn how to communicate better with women; women with men; young people with members of an older generation; and so on. I know it’s valuable because I’ve seen the loudest opponents of diversity programs quickly become the biggest advocates for these skills-building opportunities.
As an educator on culture, I do agree with Mr. Henninger that some level of assimilation by immigrants is important for unity and a cohesive national identity. But, I take issue with other statements made by Mr. Henninger. For example:
- His second sentence, referring to diversity initiatives, reads: “One of the biggest problems with diversity is that it won’t let you alone.” And yet, he later acknowledges that 21st century American society is and will continue to be comprised of “unavoidable ethnic multitudes.”
- He mistakenly assumes that all diversity programs fall into the traps mentioned above, when certainly they do not.
- He concludes that “People in ethnically diverse settings don’t want to have much of anything to do with each other.” There is a big difference between not wanting to have anything to do with one another, and not knowing how to navigate the cultural differences that may exist between groups. In addition, this blanket statement disregards the existence of individuals who do indeed prefer, actively seek out, and thrive in their enjoyment of the opportunities, characteristics and resources that may be unique to diverse neighborhoods.